Effective Date: April 28, 2025
Welcome to Trusting Hands Support Services Australia (Trusting Hands).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://trustinghandssa.com.au/.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information:
Your name, address, email address, phone number, and any other information you voluntarily provide through contact forms, service inquiries, or other communication. - Usage Data:
Information about your interaction with our website, such as your IP address, browser type, pages visited, time and date of your visit, and other diagnostic data. - Cookies:
We use cookies and similar tracking technologies to monitor website activity and store certain information. You can choose to disable cookies through your browser settings; however, doing so may affect your user experience.
2. How We Use Your Information
We use your information for purposes including:
- Providing and managing our services
- Responding to your enquiries and service requests
- Improving and personalizing our website and services
- Sending service updates, promotional information, or newsletters (only if you have opted-in)
- Meeting legal, regulatory, and compliance obligations
3. Sharing Your Information
We respect your privacy. We do not sell, rent, or trade your personal information to third parties.
We may share your information with:
- Service providers who assist us in operating our website or providing services to you
- Government and regulatory authorities where required by law
- Legal and professional advisors for compliance and legal matters
All third parties we work with are required to maintain confidentiality and use your data only for the purposes we specify.
4. Data Security
We take reasonable steps to protect your information from unauthorized access, use, modification, or disclosure.
However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. You transmit your information to us at your own risk.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal requirements
- Withdraw your consent to our processing of your information
- Lodge a complaint with a relevant privacy authority if you believe we have breached your rights
To exercise any of these rights, please contact us using the details provided below.
6. Links to Third-Party Websites
Our website may contain links to third-party websites not operated or controlled by us.
We are not responsible for the privacy practices or content of these external sites.
We encourage you to review their privacy policies separately.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact:
Trusting Hands Support Services Australia
Email: info@trustinghandssa.com.au
Phone: [+61491771461]
Website: https://trustinghandssa.com.au/
